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Features

This chart identifies the various features built into the Foresight software products.

1. Overview
Pulse
Insight Enterprise Dashboard
  Set up a simple survey in minutes    
  Publish online yourself with no IT support
  Email survey address to all participants
  View results the same day    
  Incorporate results into PowerPoint or Word  
  Auto generate reports for 10, 100, or even 10,000 department managers    
  Provide 10,000 + managers ability to view their multiple "balance scorecard" measures at the same time (e.g., customer, employee, financial)      

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2. Support
Pulse
Insight Enterprise Dashboard
  User manual online
  Email questions to tech support
  Phone tech support (1-800-252-6150)
  Onsite training workshops
  Online Survey Masters Books
  Experienced survey professionals available to provide support
 
3. Survey Design
Pulse
Insight Enterprise Dashboard
A. Question types
 
Closed ended Multiple choice single selection (Choose one)
  Multiple choice multiple selection (Choose many)
  Rank order
Open ended Choose one and specify
  Choose many and specify
  Essay questions (general)
  Essay questions (item)
  Essay questions (by category)    
  Essay questions (by category positive/negative)    
B. Survey Design Features
 
  Spell check
  Survey templates
  360° capabilities  
  Question and scale libraries (general and company specific)    
  Ability to save customized questions and scales into company library     (Shared) (Shared)
  Ability to ask questions to certain groups (i.e., department, job levels)    
  Ability to combine questions to generate category scores    
  Customize text font/color
  Use of company logo/backgrounds
  Use of graphics by item     ? ?
  Use of design templates for backgrounds
  Customize sequence of screens / questions
  Customize instruction and thank you pages
C. Language Support
 
  Enter your own translations
  Display survey in multiple languages
  Collect open ended comments in multiple languages
  Create comment reports in multiple languages
  Create reports in multiple languages    
D. Response Validation
 
  Required answer
  Individual rank selection
E. Survey Functionality
 
  Skip patterns
  Multi-page surveys
  Redirect respondents to web page following survey
  Automatically close browser following survey submission
  Piping from answers to closed ended questions
  Piping from answers to open ended questions
  Save and continue later from last question answered  

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4. Survey Modalities
Pulse
Insight Enterprise Dashboard
  Web-based
  Fax * * * *
  Paper * * * *
  Telephone * * * *
  * Additional handling fee        
 
5. Survey & Response Management
Pulse
Insight Enterprise Dashboard
A. Publishing Surveys
 
Closed ended Automatic web publishing
B. Survey Management
 
  Run survey in test mode
  Stop date/time stamping
  Set maximum number of responses
  Duplication control through user identification
  User id and password security

  Tracks survey participation real time
  Tracks participation by department, customer or subgroup    
  Collects data anonymously
  Collects shipping information and tracks outgoing / incoming shipments    
C. Survey Announcement
 
  Send email invitations with mail-merge capabilities
  Merge unique respondent logins into email invitations    
 
6. Response Collection
Pulse
Insight Enterprise Dashboard
  Collects results from paper, fax, or telephone surveys and import directly to the database    
  Automatically saves results collected via web into database
  Collects open ended comments in multiple languages

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7. Reporting & Analysis
Pulse
Insight Enterprise Dashboard
A. Report Features
 
  All reports available via the web
  Cross data by one or more questions/demographics. All reports based on user defined data cuts.  
  Ability to look at results by each question.
  Ability to look at results by each question on one report.
  Statistical significance testing    
  View/download results by others in the organization.
  View results compared to up to 3 years of history    
  Compare results to normative data    
  Compare results to internal benchmarks    
  Export data into .txt format  
  Reports available for matrix organizational structures      
  Reports available in foreign languages (Latin 1 characters)    
  Auto generate/store selected reports by various levels of organization/customer/district etc.    
  Auto generate reports for 10, 100, or even 10,000+ department managers    
  Auto generate reports by all or some demographics for all or some subgroups    
  Add custom questions to reports for all or some subgroups    
  Provide 10,000+ managers ability to view their multiple "balance scorecard" measures at the same time (i.e., customer, employee, financial)      
  Create a Dashboard with red, green, yellow indicators of results for 10,000 managers across 10 different balance scorecard measures      
B. Report Types
 
  -Classic (response count, percentage)
  -Graphic (bar, line, pie)    
  -Data table in Excel format
  -Comments by Respondent
  -Comments by Question
  -Title Page & Survey Participation    
  -Summary of Strengths & Opportunities for Improvement    
  -Number of Items Above, Same or Below Comparison Groups    
  -High to Low Rank Report    
  -Category Summary Report    
  -Detailed Item Report    
  -Gap Analysis    
  -Top 10 items    
  -Bottom 10 items    
  -Demographic    
  -360 reports    
C. Adhoc reports
 
  Create customized reports/charts on data for importing into outside software (i.e., powerpoint, word)
  Create new groups by re-cutting data "on the fly"    
  Create customized reports "on the fly" that are saved online    
  Allow 10,000 leaders access to online report center to create adhoc reports    
 
8. Action Planning/Best Practices
Pulse
Insight Enterprise Dashboard
  Allow 10,000 leaders to create/store/ search best practices based on survey items or categories    
  Allow 10,000 leaders to create/store action plans based on survey results    
  Allow 10,000 leaders to monitor progress on action plans through 3 types of status reports    
 
9. Service Features
Pulse
Insight Enterprise Dashboard
A. Hosting  
 
  Surveys hosted on servers managed & maintained by SSI (host)
  Servers monitored 24/7
  Unique URL for each survey administered
B. Security
 
  4 levels of security access; manager, administrator, respondent, coordinator 2 levels: administrator; report viewer
  Secure access via username/password combination to survey results
  Multiple levels of security available for respondent to gain access to survey    
C. Online Support Guides for Managers
 
  Survey guides provided
-Administration
-Data interpretation
-Feedback Meetings
-Action Planning
 
  Online Support Guides
-Accessing reports
-Adhoc
-Best Practices
   
 

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